Centigram's VoiceMemo is a feature-rich voice mail system that offers a multitude of applications to enhance your communications. VoiceMemo is one of several advanced communication applications for Centigram's Adaptive Information Processing (AIP®) platform, an industry-leading communication server. VoiceMemo brings new levels of efficiency and effectiveness to your communications by providing:
INCREASED PRODUCTIVITY
You no longer need to reach someone "real time" in order to exchange information. Centigram allows you to leave lengthy, detailed messages that can be replayed, stored and forwarded to other users.
REDUCED COSTS AND HIGHER EMPLOYEE SATISFACTION
With Centigram voice mail, MESA-Forms and audiotext applications, you can automate many mundane tasks, such as taking down caller information and answering routine information requests. Employees' time can then be dedicated to tasks that deserve personal attention, increasing their job satisfaction and allowing you to allocate human resources cost-effectively.
ENHANCED CUSTOMER SERVICE
Centigram gives callers easy access to the people and information they need. No more busy signals or unanswered calls. With VoiceMemo, your customers can leave detailed messages or listen to recorded information 24 hours a day.
A USER-FRIENDLY INTERFACE (Telephone User Interface or TUI)
Centigram uses simple mnemonic commands, such as "press P to play a message", that make the system easy to learn and use. VoiceMemo also offers special "hands-free" features for cellular users, simplified mailboxes for hotel guests, and prompts in up to 15 languages.
MULTIMEDIA MESSAGING THROUGH YOUR PHONE OR PC
Centigram provides an integrated mailbox that can give you access to your voice messages, fax messages, E-mail and database information through your telephone or through your PC.
POWERFUL APPLICATION DEVELOPMENT
Centigram gives you access to an easy-to-use design tool that offers over 300 mailbox features and functions, which in turn can be combined to create over 100 million classes of service. With VoiceMemo you can create and customize numerous applications, either system-wide or on an individual mailbox basis.