Unified Communications 
Voicemail and Fax Server
Unified Messaging with Email Sync
Auto Attendant & One Number Service
Interactive Voice Response
Spoken User Interface & Spoken Email
Address Book Sync with Speech-Dialing

Designed to Simplify the Complex

Designed for wireline, wireless and broadband service providers, the SC3100 delivers voicemail, unified messaging, fax services, interactive voice response, and auto-attendant applications within today’s advanced intelligent network (AIN) and tomorrow’s IMS-based architectures.

Building on SS8’s rich history as a leader in delivering voice messaging solutions to large enterprise and worldwide fixed/mobile carriers, the SC3100 UCP is also poised to deliver a new breed of mass-market consumer messaging and real-time communications services. These include scalable deployments of attractive service offerings and communication elements such as videomail, find-me/follow-me, presence/location, spoken email, synchronized network-based address book and flat, natural language, speech user interfaces. Facilitating the rapid introduction of advanced unified communications offerings through open, extensible protocols, internal service engines and complete applications, the SC3100 UCP provides carriers with a distinct competitive edge.

Capable of simultaneously delivering today’s, crucial, revenue-generating services within both SS7/TDM AIN and SIP/IP IMS infrastructures, the SC3100 Unified Communications Platform is a leading Transitional Network Element (TNE) for service providers seeking to migrate their messaging applications to next-generation network architectures.

Software Architecture
Natively supporting TDM and IP standards, the SC3100 UCP provides the ultimate in flexibility. No matter where a service provider stands in the evolution of its network, the SC3100 provides uninterrupted enhanced services. The complete suite of open standards includes SIP/RTP, ITU/ANSI ISUP, ITU/ANSI TCAP SCCP, T1/E1 CAS, SMDI, SNMP, IMAP4, POP3, SMTP, SMPP, LDAP, HTTP, and VXML.

Software Subsystems of the SC3100
With a modular architecture, the various software components of the SC3100 platform work together seamlessly, yet provide the flexibility of independent operation.

Key Features
Next Generation Application Server – The application server provides a fully redundant and scalable execution environment for running SS8’s advanced application software. Multiple servers can be configured in a system depending on the capacity and redundancy needs of the application, combining to operate as a single integrated system.
Media Server – The media server provides network connectivity for the platform and performs real-time IVR services for the applications. It supports both TDM and IP networks on a common hardware platform. T1, E1, and RTP connectivity is supported independently or simultaneously on a single media server. Applications can communicate with the media server using either industry standard VoiceXML protocol or an easy-to use SS8-developed protocol optimized for IVR and call control applications, allowing easy integration of third party applications. Multiple media servers can be deployed in a single platform allowing scalability from the very low end up to thousands of ports. The media server can record and play audio files in many formats and supports bi-directional ports and configurable hunt sequences for optimal use of media server resources.
Call Control Gateway – The call control gateway provides platform support for SS7, SIP, and SMDI signaling protocols. The call control gateways allow an entire SC3100 platform to appear as a single network entity and provide full redundancy, ensuring that the system will continue to function correctly even in the event of processor failures. A wide variety of protocol variants are supported for SIP, SS7, and SMDI, providing easy integration with virtually any switches. Telcordia tested, the SC3100 SS7 implementation complies with the ANSI ISUP, TCAP, and MTP standards. A variety of MWI protocols are supported including the SIP SUBSCRIBE/NOTIFY protocol, industry standard TCAP and SMDI GR-866 protocols, and several other switch proprietary protocols.
Database Server – The database server operates a standard SQL database that is used to store user account records, meta-data for subscriber messages, and call detail records. The data is stored on the RAID5 network attached storage (NAS) unit ensuring that the data is safe and secure. The database server is fully integrated with the management systems in the platform and does not require system operators to have any expertise in data base administration.
Directory Server – Using the industry-standard LDAP protocol, this server stores information for unified communications, inter-system messaging via VPIM, and web access  to the platform. The directory server is highly scalable, offering multiple deployment options to meet carriers’ needs.   A master-slave architecture can be deployed where a directory server master can replicate data to many slaves. And a distributed directory server architecture can be  deployed with subscribers allocated across many directory servers. The SC3100 directory server can be shared with the SS8 Broadband Services 2.1 Platform, enabling easy integration and simultaneous support of the two platforms in the network.
VPIM/Unified Communications Portal Gateway – The VPIM/Unified Communications Portal gateway provides the necessary transcoding capabilities for integrating the SC3100 with external voice messaging systems and e mail servers. Mail users can message subscribers on other VPIM compliant voice messaging platforms, allowing integration of the SC3100 with other vendors’ messaging solutions. In addition, the VPIM/UCP gateway allows the SC3100 to integrate with an external e-mail store. The UCP gateway sends voice messages to the subscriber’s chosen e-mail account as attachments to an e-mail message. The platform can be configured to automatically synchronize the subscriber’s e-mail server via IMAP4 if desired, ensuring that once a message is played or deleted in the e-mail server, that the corresponding changes are reflected on the SC3100. The UCP gateway supports a variety of different audio formats including 64kbps wav, mp3, and a highly compressed audio format developed by SS8.
Native IMAP Server – This protocol allows e-mail clients to access the platform using a standard inter face, giving end users the ability to access voice messages just as they would e-mail messages. Use of the native IMAP inter face allows carriers a simple and cost-effective means of providing online access to the messaging capabilities of the SC3100.
OMAP Server – The OMAP server provides a unified console interface for configuration and provisioning of the platform. It provides support for software installation and backup/restore functions. The OMAP server consolidates the SNMP traps on the system and is integrated with the alarm card on the platform to provide remote access via an integrated modem connection.
Application Programming Interface Sets – The SC3100 UCP has two application programming interface (API) sets for provisioning operations on the platform. The C++ API set is optimized for integration with a carrier’s automated provisioning system, providing full capabilities for creation of accounts and COS management. It is supported on both Solaris and Windows platforms. The Java API is designed for use in development of web applications running in any standard Java Virtual Machine, allowing carriers to develop highly customized web inter faces for the platform.
SS8 My I-Suite – Web Access – SS8 provides a fully functioning web inter face to the SC3100 as part of its Personalization module. Users can access their accounts for changing preferences, uploading new greetings, listening to their voice messages, and changing call routing preferences. The web access package is supported on the Tomcat, IBM Web Sphere, and BEA Weblogic web servers. It is highly customizable, utilizing Java, and allows the carrier to easily change the look and feel to meet their needs.
SS8's Interaction Suite (I-Suite) software bridges PSTN and IP technologies with robust applications that enable service providers to offer profitable enhanced services on traditional or next–generation networks. I-Suite includes five modules:

The SC3100 is entirely standards based, meets NEBS requirements, and is configured for RAID 5 redundancy. The system is manufactured under strict ISO 9001-2000 certification processes and performs with the same high standard of quality that SS8 Networks has been delivering to customers for more than twenty years.

With its open, multi-functional design, the SC3100 operates in traditional telephony networks, converged networks, and IP-only networks. The efficient modular architecture separates the components of the SC3100, but shares their functionality across multiple applications via a high-speed Ethernet backbone. The architecture efficiently shares network resources, reducing capital costs. Plus, it shares provisioned subscriber data, avoiding costly data duplication and associated errors. Operators can scale individual components independently to optimize the system for their network environment.

Service providers with SS8 systems can upgrade to the SC3100 without changing prompts, messages, greetings, or user interfaces. Furthermore, service providers using the SC3100 can provide subscribers with the same quality and access to features they have become accustomed to with their current service. Thus, the process of upgrading to the SC3100 platform is virtually invisible to subscribers and operations teams alike.

To ensure compatibility and third-party service, all hardware and software in the SC3100 is standards-based. These open standards allow service providers or a third-party vendor to customize networks without obstacles.