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We offer Unified Communications systems scaling up to 960 ports that contain:
Voice Mail
Automated Attendant with powerful rating capabilities and One Number Service
Speech Recognition 
System and Desktop Fax 
Unified Messaging with Email Sync
Presence based routing

Architecture Includes:
Open Standard Architecture
Linux operating systems coupled with high performance servers
SNMP Monitoring
XML Provisioning
LAN Backup option to restore messages to an FTP server on your network
 
System Options:
Single Server or Dual Servers in either Active/Passive or Active/Active configurations
Redundancy options with SCSI Storage Array and NAS (Network Attached Storage)
System Integrations:  Multiple Simultaneous PBX Integration Support
Digital Integrations, Enhanced SMDI (ESMDI) Analog and SIP
Networking Options - VPIM (V2), AMIS, and the proprietary NP Net TCP/IP
 
Feature Options:
Text to Speech (optional)
Automatic Speech Recognition (optional)
Fax (optional)
SMS Notification via SMTP - text messages to cellular phone 

Multiple Unified Messaging Options:

UM Standard – System-wide option automatically forwarded via SMTP Forwarding

UM Standard + MWI – System-wide option to access messages from voice mail or telephone

Advanced Unified Messaging - Full synchronization of e-mail, voice mail and fax with MWI

End User Features:

Configurable Main, Listen, and Send menus

Personal OperatorExtended Absence GreetingPrivate MessageMessage Navigation Controls (rewind, pause, fast-forward)
Call Me/Meet Me - allow users to direct message playback to their telephone

Personal greetings (Busy and RNA)

Personalized auto-attendant options and a graphical user interface

Help prompts
Convenient UpgradesUpgrade to a new messaging system without changing prompts, messages, greetings, or TUI

Voice Mail Migration     Preserve Messages and Greetings While Migrating from Octel, VMX, Centigram, Digital Sound and other Voice Mail Systems.  If you have a large number of users and are concerned about how to upgrade to a new platform without upsetting your users we have a solution.We can migrate all of your messages and greetings and may be able to migrate your database too!

How do we do it?  That really depends on the type of system you have. We have been voice mail specialists since 1983 and have the customer-focused technologies and resources to help you.

Give us a call to find out more.
 

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