The NuPoint Unified Messaging system is the result of more than two decades of development on the platform that began as Centigram and later known as Baypoint. Throughout our 31 plus years of experience in voice processing, we have proven that we are experts on all of the generations of this product line.
If you need Best -of-Breed voice mail or Unified Communications we are experienced working with almost any phone systems including: Avaya (Definity and G3), Centrex, Cisco, Ericsson, Fujitsu, Hicom 300E, Lucent, Nortel (Meridian, Norstar, SL-1 Option 11 to Option 81), Merlin Magix, NEC ( 2400 IMG, 2400 IMX), Mitel (SX-200, SX-200ICP, and SX-2000), Rolm Siemens (OptiSet),
NuPoint System functionality:
- Voice Mail
- Automated Attendant with powerful routing capabilities and One Number Service for Find-me, Follow me capabilities
- Speech Recognition
- System and Desktop Fax
- Unified Messaging with Email Synchronization
- Presence based routing
NuPoint Architecture:
- Open Standard Architecture
- Linux operating systems coupled with high performance servers
- SNMP Monitoring
- XML Provisioning
- LAN Backup option to restore messages to an FTP server on your network
- FPSA
NuPoint Options:
- Single Server or Dual Servers in either Active/Passive or Active/Active configurations
- Redundancy options with SCSI Storage Array and NAS (Network Attached Storage)
- System Integrations: Multiple Simultaneous PBX Integration Support
- Digital Integrations, Enhanced SMDI (ESMDI) Analog and SIP
- Networking Options - VPIM (V2), AMIS, and the proprietary NP Net TCP/IP
NuPoint Features:
- Text to Speech (optional)
- Automatic Speech Recognition (optional)
- Fax (optional)
- SMS Notification via SMTP - text messages to cellular phone
NuPoint Multiple Unified Messaging Options:
- UM Standard – System-wide option automatically forwarded via SMTP Forwarding
- UM Standard + MWI – System-wide option to access messages from voice mail or telephone
- Advanced Unified Messaging - Full synchronization of e-mail, voice mail and fax with MWI
NuPoint End User Features:
- Configurable Main, Listen, and Send menus
- Personal Operator, Extended Absence Greeting, Private Message Message Navigation Controls (rewind, pause, fast-forward)
- Call Me/Meet Me - allow users to direct message playback to their telephone
- Personal greetings (Busy and RNA)
- Personalized auto-attendant options and a graphical user interface
- Help prompts
Convenient Upgrades, Upgrade to a new messaging system without changing prompts, messages, greetings, or TUI