Mitel NuPoint Unified Messaging (UM) 640 is a highly scalable and robust messaging solution that delivers carrier-grade reliability and resiliency. It meets the scale, reliability and budget requirements of businesses of all sizes, with flexible deployment options:
- Single-server solution delivers fully redundant hardware in a single server - scales to 120 ports
- Multi-server solution: scales up to 960 ports with up to 4 clustered nodes
- Supports up to 100,000 mailboxes and 10,000 hours of storage
- Can be centralized in a data center and supports NAS integration for cross-data center disaster recovery
- Advanced unified messaging and text-to-speech email reading allows users to manage voice mail, email and fax, from most appropriate interface: desk phone, mobile device, or PC
- Improves customer service levels and offloads the company receptionist from routine calls with an auto-attendant
- Users can control how and when calls reach them with personal call routing options such as find me - follow me, and the ability to create personal auto-attendants with options such as schedules and caller id filtering
- Fits with existing PBX infrastructure, LDAP and Active Directory®, and leading email and presence solutions
Worry-free Migrations
Customers with Centigram, Baypoint or legacy NuPoint Model 640 systems can migrate all of the messages and greetings to the NuPoint Messenger IP making it easy for administrators and end users to use. The familiar Centigram / Mitel Telephone User Interface (TUI) enables the seamless migration of messages, databases and greetings. For migrations from non-Centigram / NuPoint systems, other TUIs are available, including a numeric TUI, an Octel-like TUI and TDD for the hearing impaired.
Advanced IP and TDM Integration
- Integrates with both a VoIP network and a traditional analog network
- Traditional TDM-based PBX systems supported by digital, T1 / E1 with MSDN or SMDI, and analog / SMDI integrations
- Digital and analog integrations supported through by a SIP interface to a PBX Integration Gateway
- T1 / E1 integrations use an IP messaging gateway
- NuPoint UM also supports simultaneous integration to multiple PBXs using ESMDI and Dual MWI through RS232 and DTMF to PBX message waiting
NuPoint Features
- Continuous system operation ensures resiliency and delivers 99.999% up-time (excludes scheduled maintenance)
- Message retrieval and management (from phone, e-mail or Web browser)
- Web-based tool to create sophisticated corporate or personal auto attendant with time of day / week / year routing, blind / supervised / screened transfer, multi-level menu, emergency override
- Soft fax for incoming faxing and fax publishing without any requirement for fax cards
- Web-based administration for mailbox maintenance, report generation and system maintenance
- Greeting only, chain, rotational, broadcast, Q&A and information mailboxes
- Multilingual, mnemonic and numeric prompts
- Billing and reporting
- Advanced networking (NP Net TCP / IP, AMIS and VPIM)
- Record-a-call and recorded announcement device (RAD) support System Hardware